Job Title:Customer Service Representatives |
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Department: Customer Service |
Terms: Full Time |
| Job Description: |
- Under direction supervision, coordinates the activities of our current client’s customer service needs to ensure sales contracts are preformed at the operational level appropriate for each client.
- Promoting & maintaining positive customer relations.
- Inbound & outbound customer service contact .(i.e. answering questions, providing report status via e-mail and phone)
- Collecting applicant information .
- Supports Customer Service Representatives by running reports and handling special projects.
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| Required Skills: |
- The ideal candidate must possess a high school diploma/GED and 2 to 3 years of related call center/telemarketing/ collections/account management/vendor relations experience.
- The ideal candidate must have experience serving fortune 500 accounts and possess strong familiarity/comfort with the Internet and MS office software (MS Word/ MS Excel/MS Outlook).
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Job Title:Background Check Researcher |
| Department: Research Department |
Terms: Full Time |
| Job Description: |
- Conduct online data research
- Analyze records that result from background investigations
- Monitor request systems for new orders and follow up on older orders
- Interpret records received from research network
- Work in tandem with vendors to ensure accuracy and completeness of records
- Provide clients with information contained in records
- Enter results/requests/records into Info Cubic’s web interface
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| Required Skills: |
- Some college course work completed
- Excellent Data Entry and Computer Skills
- Ability to analyze and interpret results
- Good judgment and decision making skills
- Ability to work independently as well as part of a team
- Ability to multi-task
- Ability to organize schedule to meet important deadlines set forth
- Must be able to pass a comprehensive background investigation, including a substance abuse screening
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Job Title: Sales Representative |
| Department: Sales Department |
Terms: Full Time |
| Job Description: |
- Support the overall corporate sales strategy on prospecting, lead generation and cold calls to potential clients; responds to RFI’s and RFP’s; sales generation through in-bound and out-bound sales calls
- Develops strategies for sales, plans sales budget and develops strategies for achievement of plans
- Builds existing client relationships to increase account value
- Participates in corporate promotions and travel to trade shows and clients
- Works collaboratively and communicates effectively with all other functional departments
- Understands complexities of all aspects of products
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| Required Skills: |
- Bachelor's degree or equivalent work experience, preferably in communications, business or marketing
- One year of diversified work experience, preferably in sales environment.
- Knowledge of computer software packages (MS Word, Excel, Outlook, and PowerPoint)
- Ability to work in a team environment, make key decisions on a daily basis
- Excellent written, verbal, and presentation communication skills
- Must be self-directed, motivated and confident of abilities
- Must feel comfortable interacting with all levels of corporate executives (from Operations Managers to CEO’s)
- Excellent multi-tasking, time management and detail oriented skills
- Excellent negotiation and conflict resolution skills
- Ability to travel by car and air
- Must be able to pass a comprehensive background investigation, including a substance abuse screening
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Job Title: Sales Manager |
| Department: Sales Department |
Terms: Full Time |
| Job Description: |
- Support the overall corporate sales strategy on prospecting, lead generation and cold calls to potential clients; responds to RFI’s and RFP’s
- Researches and develops new growth opportunities
- Develops strategies for sales, plans sales budget and develops strategies for achievement of plans
- Builds existing client relationships to increase account value
- Serves as primary contact on special projects managing project delivery
- Participates in corporate promotions and travel to trade shows and clients
- Works collaboratively and communicates effectively with all other functional departments
- Works on Marketing Initiatives
- Understands complexities of all aspects of products
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| Required Skills: |
- Bachelor's degree or equivalent work experience, preferably in communications, business or marketing
- Two to three years of diversified work experience, preferably in sales environment.
- Knowledge of computer software packages (MS Word, Excel, Outlook, and PowerPoint)
- Ability to work in a team environment, make key decisions on a daily basis
- Excellent written, verbal, and presentation communication skills
- Must be self-directed, motivated and confident of abilities
- Must feel comfortable interacting with all levels of corporate executives (from Operations Managers to CEO’s)
- Excellent multi-tasking, time management and detail oriented skills
- Excellent negotiation and conflict resolution skills
- Ability to travel by car and air
- Must be able to pass a comprehensive background investigation, including a substance abuse screening
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